Return Policy

Last updated:

Introduction

Retaileryrreal provides career guidance and consultation services. This Return Policy outlines the terms and conditions for returns, cancellations, and refunds. Please read this policy carefully before purchasing our services.

Return Terms

Timeframe

If you are not satisfied with our consultation services, you may request a return within 14 days of the service delivery date. Return requests must be submitted in writing via email or our contact form.

Conditions

To be eligible for a return, the following conditions must be met:

  • Return request is made within the specified timeframe
  • Service has not been fully completed or delivered
  • Request is made in good faith with valid reasons
  • All provided materials are returned if applicable

Return Costs

Return shipping costs, if applicable, will be the responsibility of the customer unless the return is due to our error or a defective service. In cases where we are at fault, we will cover all return-related costs.

Return Process

To initiate a return, please follow these steps:

  1. Contact us via email at partnership@retaileryrreal.world or use our contact form
  2. Provide your order or service reference number
  3. Explain the reason for your return request
  4. Wait for our confirmation and return instructions
  5. Follow the provided instructions for completing the return

We will review your return request and respond within 5-7 business days. Once approved, we will process your refund according to our refund procedure.

Non-Returnable Items

The following items or services cannot be returned:

  • Services that have been fully completed and delivered
  • Digital content that has been accessed or downloaded
  • Customized or personalized services tailored to your specific needs
  • Services purchased more than 14 days ago
  • Free resources or promotional materials

Order Cancellation Policy

Cancellation Terms

You may cancel your service order before the service begins without penalty. Cancellation requests must be submitted at least 48 hours before the scheduled service start time.

Cancellation Conditions

  • Cancellations made more than 48 hours before service: Full refund
  • Cancellations made 24-48 hours before service: 50% refund
  • Cancellations made less than 24 hours before service: No refund
  • No-show or failure to attend scheduled service: No refund

Cancellation Process

To cancel an order, contact us via email or our contact form with your order reference number. We will confirm the cancellation and process any applicable refund.

Refund Procedure

Refund Processing

Once your return or cancellation is approved:

  • Refunds will be processed within 10-14 business days
  • Refunds will be issued to the original payment method
  • You will receive email confirmation when the refund is processed
  • Processing times may vary depending on your payment provider

Refund Amount

The refund amount will be calculated based on:

  • The amount paid for the service
  • Any applicable cancellation fees
  • The portion of service already delivered or completed
  • Any non-refundable fees or charges

General Legal Requirements

This Return Policy complies with applicable consumer protection laws in the United States. Your rights under local consumer protection legislation are not affected by this policy. If you are located outside the United States, additional rights may apply under your local laws.

Disputes and Complaints

If you are not satisfied with our return or refund decision, you may:

  • Contact us to discuss your concerns
  • Request a review of your case
  • File a complaint with relevant consumer protection authorities
  • Seek resolution through dispute resolution procedures outlined in our Terms of Use

Contact Information for Return Inquiries

For questions about returns, cancellations, or refunds, please contact us:

Retaileryrreal
276 5th Ave #1008
New York, NY 10001, United States
Phone: +1 646 237 5400
Email: partnership@retaileryrreal.world

Please include your order reference number and details about your return request when contacting us.

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.